Mediation
What is Mediation
Mediation is a voluntary and flexible process whereby parties are assisted by an independent and impartial person selected by the parties, called a mediator, to resolve their dispute by agreement between the parties.
Everything disclosed at mediation is private, confidential and without prejudice to encourage the parties to disclose their needs, interests and concerns in order to facilitate an agreed settlement.
The mediator controls the process at a mediation but takes no decision that is binding on the parties, makes no value judgment as to the strength or weakness of the respective cases of the parties and gives no legal advice to the parties.
Why Mediate
60% to 90% of disputes are settled by mediation conducted by a well trained and experienced mediator.
If settlement by mediation is attempted when the dispute arises before the commencement of court litigation, much cost and time may be saved by both parties.
Unlike court litigation, where there is always a winner and a loser, mediation focuses on the needs, interests, fears and concerns of the parties to generate dispute resolution options aimed at maximising the mutual benefit to the parties.
How to Mediate
Put the model dispute resolution clause of ADR Forum in your contracts providing for future disputes to be resolved by mediation and arbitration according the ADR Forum rules of mediation and arbitration.
The parties to an existing dispute may agree to submit their dispute to mediation according to the ADR Forum rules of mediation by entering into an agreement to mediate according to the standard from agreement to mediate of ADR Forum.
When to Mediate
Settlement by mediation should be attempted as soon as possible after the dispute has arisen and before the commencement of court litigation.
The parties to court ligation may at any time prior to judgment agree to stay the litigation pending their attempt to resolve their dispute by mediation according to the ADR Forum rules of mediation and arbitration, and if the dispute is settled, make the settlement an order of court in the stayed court proceedings.
Nothing in the rules of the High court of Namibia prevents parties to refer their dispute to private mediation before a mediator of their choice who does not have to be a court accredited mediator.
ADR Forum Mediation Rules
A. Model dispute resolution clause
- Should any dispute, disagreement or claim arise between the parties connected to, relating to or concerning this agreement, including but not limited to its validity or voidability (“the dispute”), the parties agree to attempt resolving the dispute according to the ADR Forum rules of mediation.
- If the dispute has not been resolved within 7 days of the notice of desire to mediate, any party may terminate the mediation.
- If the dispute has not been resolved by mediation, the dispute shall be resolved by arbitration according to the ADR Forum rules of arbitration.
- Notwithstanding anything to the contrary contained in this agreement, the [insert client’s name] shall in its sole discretion be entitled to institute legal proceedings in a court of law of competent jurisdiction to resolve the dispute.
- If the [insert client’s name] has instituted legal proceedings in a court of law as contemplated in the preceding clause, and such legal proceedings are defended or opposed, the [insert client’s name] reserves the right to refer the dispute to mediation and/or arbitration according to this dispute resolution clause.
B. Ad hoc agreement to mediation
We,
AB of ______________________________
and
CD of ______________________________
hereby agree that any dispute, disagreement or claim between us:
- connected to, relating to or concerning the agreement between us dated _____________, a copy of which is attached hereto,
Or
- set out in the schedule to this agreement,
shall be resolved according to the ADR Forum rules of mediation.
Signed at Windhoek on __________________ January 2017.
____________________________
AB
Signed at Swakopmund on __________________ January 2017.
____________________________
CD
TABLE OF CONTENTS
Page
1. Definitions | 4 |
2. Applications | 4 |
3. Variation of Rules | 4 |
4. Commencing Mediation | 5 |
5. Appointment of Mediator | 5 |
6. Independence and Impartiality | 6 |
7. Disclosure of Potential Disqualification | 6 |
8. Waiver of Potential Disqualification | 6 |
9. Pre-Mediation Session | 6-7 |
10. Mediation Agreement | 7 |
11. Time and Place | 7 |
12. Authority of the Mediator | 7-8 |
13. Presentation | 8 |
14. Privacy | 8 |
15. Confidentiality and Disclosure | 8-9 |
16. Suspension or Termination of Mediation | 10 |
17. Exclusion of Liability | 10 |
18. Fees and Expenses | 11 |
19. Deposits against costs | 11 |
20. Payment out of deposits | 11 |
21. Educational Purposes | 11 |
SCHEDULE A | 12 |
SCHEDULE B | 13-15 |
- Definitions
In the Rules:
“Day” means a calendar day of 24 hours but does not include Saturday, Sunday, or public holiday in Namibia.
“ADR Forum” means the ADR Forum (Pty) Ltd.
“Mediation” means the use of an impartial third party to assist the parties to resolve a dispute, but does not include an arbitration.
“Mediation agreement” means a written agreement between the parties and the mediator containing specific provisions for submitting a dispute to mediation.
“Mediator” means the impartial person or persons engaged to assist the parties to resolve a dispute, but does not include an arbitrator, unless the arbitrator is acting as a mediator by consent of the parties;
“Rules” means the ADR Forum mediation rules including the schedules thereto. - Application
2.1. The rules shall apply where:
2.1.1. the parties have agreed that the rules apply;
2.1.2. the parties have agreed to a mediation to be administered by ADR Forum with or without reference to the ADR Forum mediation rules.
2.2. If the parties have by contract or by mutual agreement provided for the mediation of their dispute(s) in accordance with the rules, they shall be deemed to have incorporated the rules into their mediation agreement.
2.3. If the rules are amended by the ADR Forum, the rules applicable to any dispute shall be the rules as amended as of the date the mediation is commenced.
2.4. To the extent that the rules conflict with the law applicable to the mediation, rules shall apply except to the extent that the parties may not lawfully contract out of the provisions of that law.
2.5. A failure to comply with the rules is an irregularity and does not render the mediation or a step, document, or settlement agreement a nullity. - Variation of rules
The parties may vary the rules, excluding Schedules “A” hereto, in terms of a written agreement signed by them. - Commencing Mediation
4.1. Where the resolution of a dispute is governed by the rules in terms of a mediation clause or agreement any party may submit that dispute to mediation.
4.2. If one or more of the parties to a dispute wish to submit that dispute to mediation under the rules, the mediation shall be commenced by one or more parties to the dispute by delivering a written request for mediation to every other party to the dispute and ADR Forum. - Appointment of mediator
5.1. A mediator shall be appointed only by a process that is:
5.1.1. in accordance with any nomination to which the parties have agreed;
5.1.2. in accordance with any appointment procedure to which the parties have agreed; or
5.1.3. in accordance with the procedure set out in rule 5.2.
5.2. If the parties have not agreed to any nomination or appointment procedure ADR Forum shall appoint the mediator. - Independence and impartiality
6.1. The mediator shall not act as a representative for any party to the mediation and shall be and shall remain at all times during the mediation:
6.1.1. wholly independent;
6.1.2. wholly impartial; and
6.1.3. free of any personal interest or other conflict of interest in respect of the mediation.
6.2. The parties agree that the mediator is not providing legal or professional advice to any of the parties. The parties agree that the mediator may express views or opinions on the matters at issue, and may identify evaluative approaches, and where the mediator does so it shall not be construed as either advocacy on behalf of a party or as legal or professional advice to a party. The parties shall at
all times rely exclusively on their own advisors for legal and professional advice. The parties agree that:
6.2.1. the ADR Forum is not an agent of, or acting in any capacity for, any of the parties; and 6.2.2. the mediator is acting as an independent contractor and is not an agent or employee of ADR Forum. - Disclosure of potential disqualifications
7.1. Before accepting an appointment and at all times after accepting an appointment, a mediator shall disclose to ADR Forum and the parties in writing any circumstance that could potentially give rise to a reasonable apprehension of a lack of independence or impartiality or conflict of interest in the mediation of a dispute. Should any such circumstance be so disclosed, ADR Forum shall immediately notify the parties of it. If any party objects, in writing, to the mediator based on any such disclosure, the mediator shall immediately withdraw from the mediation and another mediator shall be appointed by ADR Forum.
7.2. No mediator shall be disqualified or subject to objection by reason of one or more of the mediator, counsel, party or representative of a party being a member, director, officer or employer of ADR Forum. - Waiver of potential disqualification
8.1. A mediator who makes disclosure of any circumstance under rule 7 shall continue to serve as mediator if all parties to the dispute waive, in writing, the right to object to any reasonable apprehension of a lack of independence or impartiality or conflict of interest that arises as a consequence of that disclosure.
8.2. Any party that:
8.2.1. knows, or reasonably ought to know, of any circumstance that could give rise to a reasonable apprehension of a lack of independence or impartiality or conflict of interest on the part of a mediator (whether or not that circumstance is disclosed under rule 7); and
8.2.2. proceeds with the mediation without promptly stating an objection to that
circumstance in writing, shall be deemed to have waived the right to object to any reasonable
apprehension of a lack of independence or impartiality or conflict of interest that arises as a consequence of that circumstance and to have complied with the requirements of rule 8.1. - Pre-mediation session
9.1. Unless otherwise agreed by the parties, the mediator shall, expeditiously after being appointed, arrange a session or conference call with the appropriate representatives or lawyers of all parties to discuss the matters set out in these rules and all arrangements relating to the mediation, including, without limitation:
9.1.1. the return of written material provided to the mediator;
9.1.2. disclosure of offers or counter-offers made in the course of the mediation; and
9.1.3. whether or not any settlement agreement is required to be in writing and executed by the parties before it is binding on the parties. - Mediation agreement
10.1. The mediator, together with the parties, shall prepare and execute a mediation agreement setting out;
10.1.1. the terms and conditions under which the parties are engaging the mediator;
10.1.2. any of the rules that the parties agree shall not apply to the mediation or are amended as agreed by the parties; and
10.1.3. any additional rules that the parties agree shall apply to the meditation.
10.2. If the parties are unable to agree on a mediation agreement, the standard form mediation agreement of ADR Forum set out in Schedule “B” shall be used with such modifications as the parties may agree. - Time and place
11.1. The mediator shall, following consultation with the parties, fix the time of each mediation session. All sessions shall be held at either:
11.1.1. Windhoek; or
11.1.2. Swakopmund; or
11.1.3. a location agreed upon by the parties and the mediator. - Authority of the mediator
12.1. The mediator shall attempt to assist the parties to reach a satisfactory resolution of their dispute but has no authority to impose a settlement. The mediator is authorised to conduct joint and separate sessions with the parties at the discretion of the mediator.
12.2. If the parties are unable to reach a settlement in the mediation process, and if all parties and the mediator agree, the mediator may produce for the parties a non-binding recommendation for terms of settlement. This recommendation shall be the mediator’s reasonable attempt to find acceptable settlement terms.
12.3. The mediator may retain experts or consultants if the parties so agree and the parties agree to pay for the expenses of such experts or consultants, in equal amounts unless otherwise agreed by the parties. - Representation
13.1. Each party must attend the mediation. The name and address of any legal representative or agent who intends to attend the mediation must be communicated, in writing, to the mediator and to the other parties at least three days before the first mediation session. If any party intends to have any other individuals, such as experts, advisors, or any other persons, attend the mediation, the name(s) and capacity of such individuals must be communicated to the mediator and the other parties at least three days before the first mediation session.
13.2. Parties who attend the mediation must provide proof to the satisfaction of the mediator that they have authority to settle the dispute. - Privacy
14.1. The mediation shall be held in private. Only those persons authorised by rule 13 may attend, unless otherwise agreed by the parties. - Confidentiality and disclosure
15.1. The parties and the mediator shall agree on the extent of documentary disclosure required for an effective mediation, but the mediator shall not have the power to compel the disclosure of any document.
15.2. The mediator shall inform the parties of the confidential nature of mediation.
15.3. The mediator, the parties, their experts and advisors, and any other persons who accompany the parties to the mediation shall keep confidential and shall not disclose to any non-party any information, documents, and communications that are created, disclosed, received, or made available in connection with the mediation except:
15.3.1. with the parties’ written consent;
15.3.2. when ordered to do so by a court of competent jurisdiction or otherwise required to do so by law;
15.3.3. when the information or documents disclose an actual or potential threat to
human life, health or bodily injury;
15.3.4. in respect of any report or summary that is required to be prepared by the mediator;
15.3.5. where the data about the mediation is for research and education purposes, and where the parties and the dispute are not, and may not reasonably be anticipated to be, identified by any such disclosure; or
15.3.6. where the information is, or the documents are, otherwise available to the
public.
15.4. Within 30 days after the conclusion of the mediation, the mediator shall destroy all information, documents and communications created by, disclosed to, received by, or made available to the mediator in connection with the meditation unless otherwise agreed by the parties.
15.5. The mediator shall obtain, in writing, from all experts and consultants engaged by the mediator and any other person who accompanies the parties, commitments to similar obligations of confidentiality as are provided for in this rule.
15.6. The mediator shall maintain confidentiality in the storage and disposal of mediation notes, records, files, information, documents, and communi-cations.
15.7. If the mediator holds private sessions (including breakout sessions and caucuses) with one or more parties, he or she shall discuss the nature of such sessions with all parties before commencing such sessions. In particular, the mediator shall inform the parties of any limits to confidentiality applicable to information disclosed during private sessions.
15.8. The parties agree that mediation sessions are without prejudice settlement negotiations and disclosures are inadmissible in any further litigation or arbitration except to the extent required by law. The parties agree not to subpoena or otherwise require the mediator to testify or produce records or notes in any future proceedings. No transcripts shall be kept of the proceedings.
15.9. The parties agree that they shall not rely on or introduce as evidence in subsequent arbitral or judicial proceedings any of the following, with the exception of information otherwise produced through the discovery process:
15.9.1. any views expressed, suggestions made, or offers made to or received from any other party in respect of the possible settlement of the dispute;
15.9.2. any admissions made by any other party in the course of the mediation;
15.9.3. the fact that any other party had indicated a willingness to accept a proposal or recommendation for settlement made by the mediator; or
15.9.4. proposals made or views expressed by the mediator. - Suspension or termination of mediation
16.1. The mediator may suspend the mediation:
16.1.1. upon written request by one or more of the parties; or
16.1.2. by issuing a written declaration that further efforts at mediation would not be useful at this time and that the mediation is suspended.
16.2. The mediation is terminated:
16.2.1. by the execution of a settlement agreement by the parties;
16.2.2. by the issuance of a written declaration of one or more parties that the mediation is terminated; or
16.2.3. by the issuance of a written declaration by the mediator that further efforts at mediation would not be useful at this time and that the mediation is terminated. - Exclusion of liability
17.1. ADR Forum is not liable to any party for any act or omission in connection with a mediation conducted under the rules. In any event, ADR Forum is not responsible for any loss or damage incurred by any party or any other person arising from negligence or any other cause whatsoever. - Fees and expenses
18.1. The parties shall bear equally and pay the mediator’s fee and all expenses, including travel and the rental of premises, and the costs and expenses of any expert or consultant engaged by the mediator in accordance with rule 12.3, unless otherwise agreed by the parties.
18.2. The fees and expenses mentioned in rule 18.1 shall be paid to ADR Forum.
18.3. The parties shall pay to ADR Forum the administration fees provided in Schedule “A”.
18.4. The mediator may require the parties to pay an initial deposit and further deposit or deposits, including proportionate shares of the costs of the mediation.
18.5. Each party shall bear its own costs and expenses for participating in the mediation, unless otherwise agreed by the parties. - Deposits against costs
19.1. The mediator must on written request by ADR Forum require the parties to make cash deposits to ADR Forum to cover the anticipated costs and expenses of the mediation, including the fees and expenses mentioned in rules 18.1 and 18.3.
19.2. If the required deposits are not made within 10 days after receipt by the parties of the request of the mediator, the mediator shall terminate the mediation. - Payment out of deposits
20.1. ADR Forum may, from time to time, pay to the mediator from any deposit it holds, any amount it considers reasonable and appropriate for fees earned or expenses incurred by the mediator. - After the mediation has terminated, ADR Forum shall apply any deposits it holds to the costs of the mediation, including any unpaid fees of the mediator and administration fees, render an accounting to the parties of the deposits received and applied and return any unexpended balance to the parties in proportion of their contributions.
- Educational purposes
22.1. The mediator and ADR Forum may disclose information and data about the mediation for research and educational purposes only if the parties and the dispute are not, nor may reasonably be anticipated to be, identified by such disclosure.SCHEDULE “A”
Mediation administration fee:
N$ 5 000
SCHEDULE “B”
ADR FORUM
STANDARD FORM AGREEMENT TO MEDIATEThe parties:
Party 1: Address, Phone, Fax, and E-mail;
Party 2: Address, Phone, Fax, and E-mail;
Party 3: Address, Phone, Fax, and E-mail;
Party 4: Address, Phone, Fax, and E-mail;
Mediator: Address, Phone, Fax, and E-mail:
Brief description of the dispute:
Mediation
The parties shall attempt to settle the dispute by mediation, according to the ADR Forum mediation rules, (“the rules”), which are incorporated as part of this agreement to mediate. Variations to the rules are noted below:
The mediator
The mediator shall be bound by the ADR Forum code of conduct for mediators. The mediator shall discuss and arrange for the implementation of the exchange of information and briefs at least 2 weeks before the date of mediation, unless otherwise agreed by the parties.
The mediator’s fees are as follows:
Cancellation or delay
It is agreed that any party causing either cancellation of the mediation or a postponement within 30 business days preceding the mediation shall be responsible for all costs incurred by the mediator, along with any cancellation fees.
Date: _____________________________________________
Signed: ___________________________________________
Party 1
Party 2
Party 3
Party 4
Mediator
Mediation Administration Fee
N$ 5 000
Mediator’s Fee
The mediator’s fee must be negotiated and agreed with the mediator.
Model Dispute Resolution Clause
Parties who agree to resolve their disputes by mediation and arbitration under the rules of ADR Forum (Pty) Ltd (“ADR Forum”) may use this clause in their agreement:
If any dispute, controversy or claim arising out of or relating to the existence, interpretation, validity, application, breach or termination of this agreement occurs between the parties, they agree to attempt resolving such dispute, controversy or claim through mediation with ADR Forum before pursuing any other proceedings. Any party to such dispute, controversy or claim may serve written notice on the other or others of its desire to resolve a particular dispute, controversy or claim by mediation. The mediator shall be appointed by ADR Forum and conducted in Namibia at a place to be determined by the mediator in English according to the mediation rules of ADR Forum. If such dispute, controversy or claim has not been resolved within thirty days of the notice of desire to mediate, any party may terminate the mediation and proceed to arbitration according to the arbitration rules of ADR Forum. Nothing herein shall preclude any party from seeking interim relief in a court pending such mediation and/or arbitration.
ADR CODE OF CONDUCT FOR MEDIATORS
The ADR Forum for mediators (“the code”) applies in its entirety to every mediator who is a mediator listed on the ADR Forum panel of mediators, or who accepts from ADR Forum an appointment as mediator, or who conducts a mediation administered by ADR Forum. While mediators come from varied professional backgrounds and disciplines, every mediator must adhere to the code as a minimum. Being appointed as a mediator confers no permanent rights on the individual, but is a conditional privilege that may be revoked for breaches of the code.
ADR Forum is empowered to investigate alleged breaches of the code, and may pending the outcome of any investigation temporarily suspend any mediator pending the outcome of an investigation.
- The objectives of the code
1.1. The main objectives of the code are:
1.2. to provide guiding principles for the conduct of mediators;
1.3. to promote confidence in mediation as a process for resolving disputes; and
1.4. to provide protection for members of the public who use mediators who are members listed on the panel of mediators of ADR Forum.
- Definitions
In the code:
- “Mediation” means the use of an impartial third party to assist the parties to resolve a dispute, but does not include an arbitration; and
- “Mediator” means an impartial person who is a on the panel of mediators of ADR Forum or accepts from ADR Forum an appointment as mediator, or who conducts a mediation administered by ADR Forum, and who is engaged to assist the parties to resolve a dispute, but does not include an arbitrator unless the arbitrator is acting as a mediator by consent of the parties.
- Principle of self-determination
3.1. It is the right of parties to a mediation to make their own voluntary and non-coerced decisions regarding the possible resolution of any issue in dispute. Every mediator shall respect and encourage this fundamental principle of mediation.
3.2. The mediator shall provide the parties at or before the first mediation session with information about the mediator’s role in the mediation. The mediator shall discuss the fact that authority for decision-making rests with the parties, not the mediator.
3.3. The mediator shall not provide legal or professional advice to the parties. The mediator may express views or opinions on the matters at issue, and may identify evaluative approaches, and where the mediator does so it shall not be construed as either advocacy on behalf of a party or as legal or professional advice to a party.
3.4. The mediator shall, where appropriate, advise unrepresented parties to obtain independent legal advice. The mediator shall also, where appropriate, advise parties of the need to consult with other professionals to help parties make informed decisions.
- Independence and impartiality
4.1. A mediator shall not act as a legal representative for any party to the mediation and shall be and shall remain at all times during the mediation:
4.1.1. wholly independent; and
4.1.2. wholly impartial; and
4.1.3. free of any personal interest or other conflict of interest in respect of the meditation.
- Potential disqualification
5.1. Before accepting an appointment as mediator and at all times after accepting such an appointment, a mediator shall disclose in writing any circumstance that could potentially give rise to a reasonable apprehend-sion of a lack of independence or impartiality in the mediation of a dispute.
5.2. Any mediator who makes a disclosure of any circumstance under rule 5.1 shall continue to serve as mediator if all parties to the dispute waive, in writing, the right to object to any reasonable apprehension of a lack of independent or impartiality or conflict of interest that arises as a consequence of that disclosure.
- Confidentiality
6.1. The mediator shall inform the parties and any experts, advisors, and any other persons who accompany a party to a meditation session of the confidential nature of mediation.
6.2. The mediator, the parties, their experts and advisors, and any other persons who accompany a party to a mediation session shall keep confidential and shall not disclose to any non-party any information, documents, and communications that are created, disclosed, received, or made available in connection with the mediation except:
6.2.1. with the parties’ written consent;
6.2.2. when ordered to do so by a court or otherwise required to do so by law;
6.2.3. when the information/documentation discloses an actual or potential threat to human life, health or bodily injury;
6.2.4. in respect of any report or summary that is required to be prepared by the mediator;
6.2.5. where the data about the mediation is for research and education purposes, and where the parties and the dispute are not, nor may reasonably be anticipated to be, identified by such disclosure; or
6.2.6. where the information is, or the documents are, otherwise available to the public.
6.3. If the mediator holds private sessions (including breakout meetings and caucuses) with one or more parties, he or she shall discuss the nature of such sessions with all parties before commencing such session. In particular, the mediator shall inform the parties or any limits to confidentiality that may apply to information disclosed during private sessions.
6.4. The mediator shall maintain confidentiality in the storage and disposal of mediation notes, records, files, information, documents and communi-cations.
- Quality of the process
7.1. The mediator shall make reasonable efforts before mediation is initiated or at the start of the mediation to ensure that the parties understand the mediation process.
7.2. The mediator shall conduct mediations in a manner that permits the parties to participate effectively in the meditation and that encourages respect among the parties.
7.3. The mediator shall acquire and maintain professional skills and abilities required to uphold the quality of the mediation process.
7.4. The mediator shall act professionally at all times, and the mediator shall not engage in behaviour that will bring the mediator or ADR Forum into disrepute.
7.5. A mediator who considers that a mediation in which he or she is involved may raise ethical concerns (including, without limitation, the furtherance of a crime or a deliberate deception) may take appropriate action, which may include adjourning or terminating the process.
- Advertising
8.1. In advertising or offering services to clients or potential clients, the mediator shall:
8.1.1. refrain from guaranteeing settlement or promising specific results; and
8.1.2. provide accurate information about his or her education, back-ground, mediation training and experience, in any oral or written representation or biographical or promotional material.
- Fees
9.1. The mediator shall give to the parties and to ADR Forum as soon as practicable after his or her appointment a written statement of a fee structure, likely expenses, and any payment retainer requirements.
9.2. The mediator’s fees shall not be based on the outcome of mediation, or on whether there was a settlement, or (if there was a settlement) on the terms of settlement.
9.3. The mediator may charge a cancellation or a late/delay fee within the mediator’s discretion, provided the mediator advises the parties in advance of this practice and the amount of the fee.